Communications201520142013
Institutional presentations of the Group 58 62 60
Public financial disclosures 233 259 246
Roadshows 68 40 18
  Europe 63 34 13
  United States 4 4 5
  Asia 1 2 0
Meetings with investors and analysts 539 422 357
Requests received and resolved by the shareholders’ help desk 12,000 12,000 12,000

Recommendations [%]December 2015December 2014December 2013
Buy 54 67 28
Hold 40 28 36
Sell 6 5 36

In 2015, the Group's share was monitored and covered by 35 analysts, against 36 in 2014. The opinions expressed demonstrate the market's improved perception of the Group following the achievement of the 2014-2017 Business Plan objectives in terms of capital solidity, risk profile, profitability and dividends.

GOVERNANCE

Governance structure and composition

Management Board2015Supervisory Board2015
Management Board members 8 Supervisory Board members 19
By gender:   By gender:  
  men 7   men 14
  women 1   women 5
By age group: By age group:
  <=30 0   <=30 0
  31-50 1   31-50 3
  >50 7   >50 16