This capital includes the expertise, skills and experience of the people that work for Intesa Sanpaolo. The motivation to innovate, the sharing of ethical values and the commitment to improving our processes and customer services are fundamental for our Group.

resources
ReSULTs
for the BUSINESS
IMPAcTs on
STAKEHOLDERs
  • 87,642 EMPLOYEES*
  • 36,665 UNIVERSITY GRADUATES
  • 46,642 WOMEN
  • 31.9 MILLION EURO INVESTED IN TRAINING 
  • PROFESSIONAL DEVELOPMENT PLATFORMS

          *Sustainability Report Boundary

          5.3 bn
          Personnel expenses
          4.1 mln
          Training hours
          2,023
          employees took part in the assessments, 46.8% of which women
          • 85,152 employees with permanent contracts
          • 2,842 new hires
          • 1,551 new hires under 30 years of age
          • 6,006 promotions
          • 23% of all management staff female
          • Development of personal skills 
          • 47.1 hours of training per employee

                    Job protection

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                    RECRUITMENTS

                    2,842

                    people

                    TURNOVER

                    -1.4

                    in line

                    NUMBER OF WOMEN

                    53.2%

                    of women

                    Training

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                    Custom training initiatives dedicated to enhancing the skills of all Group employees, in Italy and abroad, through constant support for the evolution of the roles in the various professional areas and the focus on improving the ability of the people to adapt to continuous change and the new service requirements.

                    training hours provided

                    4,127,230 at Group level

                    TRAINING HOURS PER employees

                    47.1 AT GROUP LEVEL

                    CSR training

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                    Training for the Equator Principles

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                    Ambientiamo

                    E-learning platform, promoting CSR good practices.